Why do people tip?
Answer: To show your service person that the service that they did for you was exceptional.
When NOT to tip:
Answer: When YOU have to do the work, as in a cafeteria buffet or stopping for a cup of coffee in the morning.
What do you do when the "female cashier" who should be immediately handing you your change from $2.00 for your $1.95 cup of coffee hesitates handing you your nickel? Worse, you look away for a second so that "female cashier" finally throws your nickel in the Tip Cube?
You never go to that location again.
They lose your business, which amounted to $9.75 a week (this is a lot of loot when you figure coffee once was a dime a cup with free refills).
Sure, this may be petty, but getting my nickel change only 39 times would basically get me a free cup of coffee!
What have I been doing for my morning coffee since I was ripped off for a nickel?
Coffee at the company is pee weak and bitter, so I am having a second coffee service come in. This way I will choose the coffee I like better. If that are both just as bad, I will keep the cheaper company.
I have gone out of my way to go to other locations of that Nickel Usurper, in fact one that is a penny cheaper!
So to all businesses BE ON NOTICE: If you wonder why you are losing customers, could it be that your cashiers gave incorrect change or over priced or threw your nickel in the Tip Cube?
Friday, April 21, 2006
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